Privacy Policy
Effective Date: Jan. 1st 2025
White Dover LLC, doing business as Clutch City Home Buyers (“Clutch City Home Buyers,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.clutchcityhomebuyers.com (the “Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a. Information You Provide
When you:
- Fill out a form
- Request an offer on your home
- Subscribe to our newsletter
- Contact us
You may provide:
- Your name
- Email address
- Phone number
- Mailing address
- Property details
- Financial or situational information related to your home
b. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Operating system
- Device type
- Referral source
- Site usage data (e.g., pages visited, time spent)
We collect this data using cookies and tracking tools like Google Analytics to improve your experience. This data does not personally identify you.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide offers for your home
- Communicate updates or requested information
- Send marketing messages (only if you opt in)
- Improve our website and services
- Process transactions, if applicable
3. We Do Not Sell or Rent Your Personal Information
We do not and will not sell, rent, or share your personally identifiable information (like your name, phone number, or address) to any third party for their marketing purposes. Period.
We only share your information when it is:
- Necessary to deliver our services (e.g., with email or SMS providers)
- Required by law (e.g., subpoenas, legal orders)
- Needed to protect our rights or the safety of others
All third-party vendors we work with are required to keep your data secure and confidential.
4. Text Messaging (SMS) Policy
By providing your phone number, you consent to receive automated text messages from us. These may include:
- Property inquiries
- Offers and updates
- Transaction-related communications
- Message frequency may vary
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us at [email protected] or (832) 299-2023
Message and data rates may apply.
5. Cookies and Remarketing
We use cookies and tracking pixels (e.g., from Google and Facebook) to:
- Improve your browsing experience
- Deliver relevant ads based on past visits to our site
You can opt out of Google’s use of cookies by visiting the Ads Settings page.
We never use cookies to collect personal information such as your name or phone number.
6. Third-Party Services and Links
We may link to or use services from third parties, such as:
- Google Analytics
- Facebook Ads
- Email or SMS delivery platforms
- Payment processors (if applicable)
These providers only receive the data they need to perform their services and are bound by confidentiality agreements.
We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies.
7. Children's Privacy
We do not knowingly collect information from children under 13. Our services are intended for users age 13 and older. If we learn we have collected information from a child under 13, we will delete it promptly.
8. California Privacy Rights
If you are a California resident, you have the right to request:
- What personal data we have collected about you
- That we delete your data (with some exceptions)
To make a request, email us at [email protected].
9. Data Security
We use appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While no system is 100% secure, we strive to use commercially acceptable means to protect your data.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date.
We encourage you to check this page periodically.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Clutch City Home Buyers
Email: [email protected]
Phone: (832) 299-2023
Website: www.clutchcityhomebuyers.com